Privacy Policy

Effective Date: November 1, 2024

At Infinity Network Solutions ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information we collect from you through our website, products, and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.infinityns.ca or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, and any other information you provide voluntarily through forms on our website or during communication with us.
• Technical Information: Information automatically collected when you use our website, such as your IP address, browser type, operating system, referring URLs, and pages you view on our site.
• Usage Data: Data about how you interact with our website, including your browsing patterns, search history, and the features you use.
• Communication Data: Any personal information you provide in your communications with us, including emails, chat, or phone support.

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing and managing our IT services and support.
• Communicating with you about updates, new services, or customer support inquiries.
• Personalizing your experience on our website and improving our offerings.
• Conducting analytics and research to enhance our website's performance and user experience.
• Ensuring compliance with applicable laws and protecting our legal rights.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as analytics providers, customer service providers, and hosting services. These vendors are required to keep your information confidential and use it only to provide services to us.
• Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take reasonable steps to secure your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may limit certain functionalities on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws regarding the personal information we hold about you. These rights may include:

• Accessing, updating, or deleting your information.
• Objecting to or restricting our use of your information.
• Withdrawing consent for data processing where applicable.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes are posted will signify your acknowledgment and acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: here.